Medieva Azurite Carry-On Suitcase

• Press the tip of the pen provided into the hole on the left-hand side of the lock until you hear a click. (Make sure the combination is set to 000. You shouldn't need to push the pen in too far to be able to hear the click)
• Set your own combination by turning the dials
• Push the release button on the right-hand side of the lock until you hear a click to confirm your new combination

Important: The keyhole is for a TSA scheme allowing customs to open your bag without damaging it. The combination lock uses the ends of the zips. The lock is set by the manufacturer to open at 000. You can set a new one using the instructions above.

Please note we work in accordance with these provisions:

As all products are personalized to order, these are never re-saleable, which means that there are some things you need to check before you’ve placed your order, as we won’t be able to do anything about them afterwards.

Check Text - If there is text in your design then check the spelling of everything before you submit.

Check Sizes –Every page has details on the sizing of a product If you have any questions please contact us, we do everything we can to make sure you have all the information you need to be able to order the right size.

Preview Your Design – You are able to preview your design using the thumbnails. Use this feature, double check everything is as desired. Please note that this is only a preview to give you a general idea of how your product will come out looking.

Because of the personalized nature of the products that you order with Pagan Sol, we look at each and every order on a case by case basis. We will always do everything within our power to find a solution to remedy the situation, as your satisfaction is so important to us.

Non-Faulty Goods: We cannot accept returns of non-faulty goods because the products have been personalized or customized specifically for you.

Faulty Goods:To return faulty goods you need to first contact a member of our Customer Services Team using the contact form.

Please note: if the product is in an used condition, we will not be able to offer you a remedy for faulty workmanship where we may repair the item. Where there is a minor fault, we may suggest an alternative remedy.

If you wish to raise any concern within 14 days of receiving your order, please use our contact form and provide your order number and a short summary along with pictures. Our dedicated team will get back to you on average within 12 working hours. As per law, the goods cannot be returned because they were made according to your specifications or were personalized by you. We may, at our discretion, look into other solutions.

This product comes with a quanitity discount.

Surface wipe only. Clean gently by hand with mild soapy damp cloth.